Custom AI transformation

Create inconceivable efficiencies.

We build custom AI systems that rebuild expensive tools as features you own, fold your stack into one, and cut recurring cost, without slowing the team down.

Book a discovery call See the work

Covert builds custom AI systems for established businesses. Not an off-the-shelf product and not a rip-and-replace — a modular AI layer designed around how your operation actually works, deployed alongside the ERP, CRM and BI tools you already run, with your team approving every decision it makes.

Here are three of those builds.

Premium spirits bottles on shelving in a distribution warehouse

Spirits Platform

National spirits distribution

spiritsplatform.com.au

The result

From quarterly guesswork to a live, shared number.

A modular AI layer deployed alongside their existing ERP, CRM and BI: an overnight forecasting agent for finance, and a field-activation companion for sales. One half for the numbers, one half for the floor, with humans in the loop the whole way.

On the finance side

Every night the agent re-forecast 357 live SKUs against historical anomaly patterns and eight external signals. By Monday: 38 SKUs flagged as moved more than 5%, 319 on track, $2.4M of full-year exposure surfaced — each with plain-English reasoning, and one candidate version ready for sign-off. Nothing overwritten.

On the field side

Fourteen reps and roughly 87 daily outlet visits became structured data through voice-to-CRM. Each rep opened a call card with suggested order quantities, peer-store benchmarks and talking points pulled from history — and every activation was tracked from launch through to outcome.

Where they were blind

As wholesaler tiers went dark, the agent inferred demand from order-cadence change points and triangulated it against retail analytics and their own sell-in, with a confidence level flagged on every number. They could finally see the parts of the market that were invisible before.

Faster variance-to-response: ~10×Faster variance-to-response
SKUs re-forecast nightly: 357SKUs re-forecast nightly
Field activations tracked: 100%Field activations tracked
Systems overwritten: 0Systems overwritten

Premium Sydney coastal home at golden hour with large glass windows

Pivot Property Buyers

Buyers agency — Sydney residential property

pivotpb.com.au

The result

One custom platform replaced four subscriptions and the e-sign bill.

We custom-built Pivot’s end-to-end sales platform, using AI to rebuild the expensive pieces they were renting — e-signature, document workflow and more — as native features, then integrated every system into one place. For a boutique agency that has transacted over $1.5B of property, that meant faster deals and a materially lower software bill.

Rebuilt the expensive parts

DocuSign and the other premium components they were paying per-seat for were rebuilt with AI as native modules inside their own platform — same legally-sound e-signing and document flow, none of the recurring licence cost.

Cut the subscription stack

Four-plus separate SaaS tools were consolidated into one custom system. Instead of paying for — and stitching together — several overlapping products, Pivot runs a single platform built around how they actually work.

Fully integrated, end to end

Client intake, property search, negotiation tracking, documents and sign-off now live in one connected workflow. No re-keying between tools, no data trapped in a subscription they might churn — the whole pipeline is theirs.

Custom platform, fully owned: 1Custom platform, fully owned
Subscriptions replaced: 4+Subscriptions replaced
Per-seat e-signature cost: $0Per-seat e-signature cost
Property transacted by the client: $1.5B+Property transacted by the client

Medical oxygen cylinders and regulators in a clinical respiratory care facility

03Case study to be finalised

Air Liquide Healthcare Australia

Healthcare — medical gases & respiratory care

au.healthcare.airliquide.com

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Book a discovery call

Let's find the highest-value AI in your business.

We'll show you where a custom AI layer would pay back first, and exactly how we'd build it.

A 30-minute call, no obligation
We come back with a scoped build and a clear number
You keep everything we map, even if we never work together